Transport and logistics

Companies in the transport and logistics sector face the challenge of integrating services to meet the expectations of opportunity, access, price and quality.
Alliances and integrations in the sector, lead to the operation, commercial, service areas and front office teams in general, must assume the positioning of new brands and services towards customers, maintaining the relationship and generating links to value The service and benefits.
FORMATION PROGRAMS
  • Commercial team
      Result orientation Sales management Sales planning Production relations Commercial negotiation Closing sales Commercial communication Commercial account rendering Large account management (corporate and government)
  • Service team
      Customer managementCommunication in serviceRelation through alternative channelsManagement of difficult situations with clientsPersonal relationship